When will I receive my Quiver X?
We have just started our production. However, our manufacturing partner will be closed for a full month in February due to their celebration. We will resume production in March and the bags will be ready in May.
Last updated: January 11, 2019 06:49
Can I change my mailing address?
Sure, you can change your mailing address anytime before 15 April so that we can contact our logistics partner in time ;) For any changes after that, please contact us directly at [email protected]
Last updated: January 11, 2019 06:50
What's the difference between Quiver and Quiver X?
There are a few key differences in the two:
- Security
- we’ve enhanced the security of Quiver X to make traveling and everyday life more secure including
- RFID card slots
- Auto-lock zip mechanism (this is one of the key features of this bag where it provides both quick access AND security whereas other bags out there only provide either one. You can check out be GIF in our campaign to see the time it takes to unlock our bag VS the other bags out there)
- Privacy pouch
- Versatility
- instead of just carrying your bag, we introduced another way of carry : to slot it right into your luggage to make traveling a breeze
- the straps now are also upgraded to be lighter and stronger. It now comes with a clasp to ensure the bag is more secure
- detachable chest straps are also included to ensure a more secure fit
- a dedicated laptop and tablet compartment is also included
- Technology
- we’ve worked tirelessly with our manufacturers to come up with an anti-odor agent that would prevent your straps and bags from stinking even after the whole summer!
Last updated: January 11, 2019 06:52
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
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When will my order be shipped, charged or locked?
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